Pathway Residents

Your Pathways Community Resources

We take pride in our Pathways communities and are here to support you with resources and services that help you maintain your home and access opportunities beyond housing.

Photo of male and female resident meeting and reviewing

If you have a housing choice voucher, visit the Voucher Clients page for information that is more fitting to you. This page is specific to residents currently living at a Pathways property that is managed by the Austin Housing Authority.

Voucher Clients

What’s Expected as a Pathways Resident

As a Pathways resident, there are a few important things to stay on top of:

Pay your rent on time
Access your resident portal
Report any change in your income or household members immediately
Learn how
Complete your annual recertification when it’s due
View steps
Follow the rules of the lease agreement and property house rules
Access your resident portal
Report any damage or maintenance requests to the Pathways Asset Management team immediately through RentCafe
Access your resident portal

As a Pathways resident, you have access to an online portal where you can easily pay your rent and submit maintenance requests.

Learn How to Set up Your RentCafe Account

Smoke and Vape-Free Communities

All Pathways properties are smoke and vape-free communities to help support a cleaner, healthier living environment for residents, guests, and staff. Smoking and vaping are not permitted inside homes, common areas, or shared community spaces.

Resident Programs & Services

Explore programs offered through Austin Housing Authority that help families like yours build stability and pursue long-term success.

Photo of man and woman standing by front door.

Self-Sufficiency

Participate in programs designed to support long-term stability, including goal setting, financial growth, and planning for the future.

Photo of woman in cap and gown, graduating

Education

Access programs and resources that support learning at different stages, including scholarships and incentive opportunities.

Photo of AHA employees working a recruiting event

Career Development

Explore services that can help you prepare for employment, build skills, and navigate your next career step.

Health & Wellness

Find programs and resources that help you access care, build healthy habits, and support your physical and mental well-being.

Photo of man and child working on laptop.

Digital Literacy

Access internet connectivity and develop your digital skills with tools and support that help you stay connected.

Get Involved in Your Community

Resident Council provides an opportunity for you to share ideas, raise concerns, and help shape your community. Monthly meetings offer a space for you to stay informed, build leadership skills, and collaborate with the Austin Housing Authority team.

Want to learn more? Fill out the contact form below or call our Resident and Client Support Center at (512) 588-8298.

Resident Council Offers:

A voice in community discussions
Monthly meetings and updates
Leadership and engagement opportunities
Collaboration with the Austin Housing Authority team and partners

Helpful resources

Visit the Helpful Info page to access related online tools, documents, forms, guides, and FAQs.

Pathways Resident Resources

maintenance requests

For current residents living at an AHA managed Pathways property, residents should their submit service requests through their own RentCafe account. If residents need assistance setting up a RentCafe account, please go HERE.

For emergency maintenance assistance, please call (512) 477-8518.